FAQ
For our interesting and very good offers/prices
For our brand new yacht Bali 4.3 of 2017
For our carefully maintained yacht with many extras
For our very good services including arrangements we can provide you for transportation, accommodation or any other information you may need
For the friendly and reliable environment we assure you will enjoy
Charter fee doesn’t include fuel consumption, water consumption, provisions, transportation from/to the yacht, port fees of the itinerary. It doesn’t include what stated as “extra costs”, as for example one-way fees, skipper’s or hostess/cook’s fee, spinnaker/blister rental etc.
In the event of yacht charter cancelation, the following cancelation fees apply:
For bookings cancelled more than 90 days before embarkation:Â Cancelation fees Euro 150
For bookings cancelled between 90 days to 31 days before embarkation: First payment 50% is retained
For bookings cancelled less than 30 days before embarkation: Full payment 100% is retained
If the yacht is rented again in the same period and under same conditions, cancelation fees will be refunded.
For your own interest, you are strongly advised to take an appropriate holiday insurance which will cover your losses in an undesired cancellation case.Crystal Sea Yachting reserves the right to refund charterer payments only if succeeds in letting the Yacht to another Charterer for the same period and under the same conditions. In the event that the Charterer should elect to terminate the charter and deliver the Yacht prior to the date designated in this Agreement, the Owner shall not be liable to the return of any proportional part of the hire money.
We can recommend and hire on your behalf a professional skipper for your sailing cruise. Even if you have experienced sailing, you may still require the services of a professional skipper to make your cruise more relaxing and benefit from the skippers’ local knowledge. Skipper’s fee per day is fix and stated on the price list, regardless of the number of people on board.
Please remember that the professional skipper needs to be provided with his own cabin, as he is obliged to sleep on board.
Kindly notice that skipper’s are working independently and they are not part of our staff.
The first payment, 50% of the charter fee, should be remitted to our bank account within 15days.
The balance payment (the remaining 50% of the charter fee) should be paid on the same way by 4weeks prior embarkation.
We accept payments via credit card, Visa or Mastercard
To charter a bareboat yacht in Greek waters it is required for two members of the crew to have sailing experience and ability and at least one of them to have a sailing certificate officially authorized to his home country. If the second member has no sailing certificate of any kind, it is required to fill in an official statement for his/her sailing ability and experience. The official statement will be filled in upon embarkation.
In most of the yacht bases, supermarkets are in the port or in a walking distance. Supermarkets are open on Saturdays and Sundays during summertime, but in order to avoid any problems, if you are landing late on Saturday or if you just want to make things easier on your first day, we can organize your provisions in advance. You should just send us your provision list filled in before your arrival (at least one week before).
Kindly notice that apart from food and drinks, you should buy cleaning materials (ie soap, dish washing liquid)
The yacht should be in the port of disembarkation latest by 18:00 on previous day of the end date of the charter (normally Friday evening).
It is highly recommended that you return in the marina one day before the end of the charter so there is sufficient time to inspect and repair the boat in case of any accident before the next charter. Also early arrival will minimize the risk of having yachts returning late for check out due to unforeseen circumstances.
Check out is starting at 08:00 in the morning of the ending day and not later, in order to prepare the boat for the next charter.
Check out is starting at 08:00 in the morning of the ending day and not later, in order to prepare the boat for the next charter. Customers should re-deliver the boat in the same condition as on delivery. In case the yacht is not re-delivered to the port of disembarkation, charges should apply to cover the transfer and petrol fees.
During check out, only skipper and co skipper should be on the boat in order to check the yacht easier. All other passengers with their luggage should be out of the boat.After check out, the charterer (skipper) signs the re-delivery form and mention that everything was under their satisfaction and there are no further complains for the yacht and the staff. We require this time (from 08:00-17:00) between charters to do the necessary cleaning/maintenance/service on the vessels.
